Transparent and Efficient Contract Lifecycle with AI
Implementing Cequence brought a significant shift in how we control the contracting process. The greatest benefit is our ability to measure the progress of each individual contract, improving efficiency and accountability. Thanks to digitalization and robust AI, we now have complete visibility over all contracts and can process 50% more with the same team size. The system has proven valuable not only for contract management but also for related legal operations such as audit tracking and dispute management.
Customer
Notino is Europe’s leading e-commerce player in beauty and fragrance, active in over 27 countries. Managing thousands of supplier relationships requires an advanced approach to contract management that supports both speed and compliance.
The Challenge
Before implementing Cequence, contract management relied on emails, spreadsheets, and manual document tracking leading to:
- Thousands of unstructured emails and unclear document versions
- No visibility into approval steps or decision tracking
- Lost documents due to employee turnover
- Manual search and poor filtering options
- Lack of SLA tracking and compliance risk during audits
The solution
The implementation was carried out in two phases. The first phase focused on workflows — starting with a pilot and MVP, followed by full deployment and user training. The second phase introduced the contract repository and AI components, creating a centralized database with smart search and automated data extraction.
Key milestones
- Go-Live: November 13, 2024 (with two-week hypercare period)
- 15 user groups onboarded
- Training sessions in Brno focused on internal process alignment and platform adoption
The Result
AIO
all contracts in one place.
- Centralized access,
- standardized templates,
- and version control.
- Full transparency and control - time tracking for each process step.
30%
rise of legal team satisfaction
- Self-service solution enabling business teams to manage simple contracts independently,
- legal team satisfaction rose by 30%,
- and internal client satisfaction by 100%.
75%
faster processes
- NDA turnaround reduced from 4 days to 1 day.
- AI-powered search makes contract insights instantly available by keyword
Cequence transformed how Notino manages contracts — improving visibility, accountability, and efficiency. With digitalization and AI, the team now processes 50% more contracts without increasing headcount, extending the platform’s value to audit tracking and dispute management. For others considering a similar journey, keep processes simple, involve the right pilot users early, and appoint ambassadors to drive adoption. Set clear expectations — the platform is a powerful tool, not a magic fix.
Schedule a demo call
Schedule a quick call where we’ll discuss your requirements and walk you through our capabilities.
